Privacy Policy/Terms and Conditions

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Privacy Policy

Effective Date: March 14, 2025

The S’mores Company (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thesmorescompany.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways, including:

1.1 Personal Data

Personal information you provide directly to us, such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (credit/debit card details, etc.)

1.2 Automatically Collected Information

When you visit the Site, we may automatically collect:

• IP address
• Browser type
• Operating system
• Access times
• Referring website address
• Pages viewed and the order in which they are viewed
• Time spent on a page

1.3 Cookies and Similar Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to collect information about your activity on the Site. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect about you to:

• Process transactions and deliver products and services you request.
• Provide customer service and respond to your inquiries.
• Send you promotional materials, newsletters, and updates (only if you have opted in).
• Improve our website and customize your experience.
• Comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with third parties in the following situations:

• Service Providers: We may share your information with vendors, consultants, and other third-party service providers who perform services for us.
• Legal Obligations: If required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or illegal activity.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred to the new owners.

4. Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no security measure is completely foolproof, and we cannot guarantee the security of your data.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Opt-out of receiving marketing communications.

To exercise these rights, contact us at info@thesmorescompany.com

6. Third-Party Websites

The Site may contain links to third-party websites that we do not control. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of those websites.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site after changes are posted indicates your acceptance of the updated policy.

8. Phone numbers collected with SMS consent, will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances. 

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

The S’mores Company
Email: info@thesmorescompany.com

Phone: (631) 418 8809

Terms and Conditions:  

Consent for SMS Communication: 

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. 

Types of SMS Communications: 

If you have consented to receive text messages from The Smores Company, you may receive messages related to the following: 

• Orders 

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [1] SMS messages per week related to your orders. 

Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. 

Opt-In Method: 

You may opt-in to receive SMS messages from The Smores Company in the following ways: 

• By submitting an online form  

Opt-Out Method: 

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. 

Help: 

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at info@TheSmoresCompany.com

Additional Options: 

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. 

Standard Messaging Disclosures: 

• Message and data rates may apply. 
• You can opt out at any time by texting "STOP." 
• For assistance, text "HELP" or visit our Privacy policy and Terms and Conditions link pages. 
• Message frequency may vary